FAQ
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How do I get started and what are your rates?
Simply call, email, or text us for a quick quote! Our assistant services start at $35 per hour, and we provide personalized pricing for all services based on your specific needs. Call or text us at (240)627-2393 or email: office@trustedhandsll.com, for your free quote with no hidden fees.
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What services do you offer and can they be customized?
We provide comprehensive household management including cleaning, personal chef services, meal preparation, home organization, errand running, and light home maintenance coordination. Every quote is completely customized to fit your lifestyle, preferences, and budget. Whether you need weekly cleaning, monthly meal prep, or one-time assistance, we’re here to help!
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Do you handle both one-time services and ongoing arrangements?
Yes! We're flexible to meet your needs. Whether you want help with a special event, moving assistance, deep cleaning, or prefer regular weekly servic, we'll work with your schedule.
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Are your team members background-checked and insured?
Absolutely. All team members undergo comprehensive background checks, and we maintain full liability insurance and bonding. We implement strict security protocols and treat your home with the same care we'd give our own.
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Do I need to be home during service, and what about my pets?
You don't need to be home. We will create a secure arrangement for entry if needed. We love pets and are experienced working around animals of all sizes. Just let us know about your furry family members when you call.
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Do you bring supplies and how quickly can you start?
We can use your products or provide our own professional-grade, eco-friendly options. Most services can begin within 24-48 hours, with same-day or next-day options often available for urgent needs.
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What makes you different from other household services?
We're your one-stop solution for all household needs. Instead of juggling multiple service providers, you get comprehensive care from one trusted team.
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What if something goes wrong or gets damaged?
We maintain comprehensive insurance coverage and will address any issues immediately and professionally. We encourage direct communication to resolve concerns quickly. Our goal is always to exceed your expectations.