Privacy policy.

Last Updated: May 15, 2025

Information We Collect

We collect information to provide and improve our services. This includes website analytics data such as browser information, pages visited, IP addresses, and site interaction details. When you submit forms or book consultations, we collect your contact information, service preferences, and household needs. For service clients, we may also collect home addresses, emergency contacts, dietary restrictions, and service preferences.

How We Use Your Information

We use this information to respond to inquiries, provide household management services, schedule appointments, send service updates, analyze website performance, and comply with legal obligations. All information is used solely to deliver excellent service and maintain our business operations.

Information Sharing

We share information only with trusted service providers who help operate our website and services, including our hosting platform Squarespace, analytics providers, email services, and scheduling platforms. For service delivery, we may share relevant information with background check providers, insurance companies, and payment processors. We only disclose information when required by law or to protect our rights and safety.

Data Security and Confidentiality

We implement secure data transmission, limit access to personal information, conduct regular security assessments, and require all staff to sign confidentiality agreements. We maintain strict confidentiality regarding all personal information, home security details, financial information, and private matters observed during service.

Your Rights

You have the right to access, correct, or delete your personal information, opt-out of marketing communications, and withdraw consent where applicable. All team members undergo background checks and confidentiality training to ensure your privacy is protected.

Cookies

This website uses necessary cookies to function securely and analytics cookies (only with your consent) to understand site usage and improve our services.

Contact Information

For privacy-related questions or requests, contact us at office@trustedhandsllc.com. We may update this policy periodically, and significant changes will be communicated via email or website notice.